Every project starts with a workflow that was costing someone time. Here's what we replaced, and what changed.
Fulfillment and logistics
A fulfillment operation shipping more than 6,600 parcels a month ran every order through an outside shipping tool that pulled orders in bursts. We built the operation its own order management system. Orders now arrive in about 31 seconds instead of about an hour.
28 → 0 hrsHours spent on order prep
Customer service and employee accountability
When a customer reported a missing or damaged order, nobody on the warehouse floor heard about it, and finding out who packed it meant searching three systems by hand. We built a mis-shipment tracking system that traces each complaint to its batch and packer automatically, and alerts managers a median 13 minutes after the ticket closes.
150Complaints connected to their batch and packer
Labor management, scheduling, and HR
A fulfillment floor ran on spreadsheets, paper procedures, and verbal handovers, so nobody could see who did what or how fast. We built one labor management system that records every batch, task, and hour by person, and removed 345 manager sign-offs a month.
260 → 480Picked items per hour
Permitting and code compliance
Florida drafting firms lose weeks and unbilled hours every time a county sends a permit set back. We built PermitIQ, a pre-submittal permit plan review, to check each plan set against the selected county's code before it's filed, and return only what's missing, with the code section that requires it.
$10,500/yrProjected staff time recovered, for a firm filing 120 sets a year
Every number on these pages was counted from the client's own records and reflects results that are live today. When something hasn't been measured yet, we leave it out instead of estimating it.
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